General Information & Conditions. Please read carefully before booking.
2022/2023 Super Earlybird Offers
Valid for travel in 2022/2023, strictly limited availability on set departure dates, not combinable with other offers, available until 30th Nov 2021 unless sold out. Available on Vista & Horizon Deck Suites only (Cat C, B, R, A, P, SA, RA) on the Douro river cruises. Full payment is due 12 months prior to departure for offer to apply. Offer on new bookings only and not available for bookings using a Future Travel Credit (FTC) Voucher. Save from $2,670 per couple
is based tour code EPDC in twin share only in AUD & NZD. Solo Travellers enquire for best offer. Once sold out or if full payment is not received the standard Earlybird offers or best available offer will apply. A non refundable booking deposit of $100 per person per cruise/tour is due at time of booking. A second non refundable deposit of $900 per person per cruise/tour must be paid within 48 hours of making a booking. We reserve the right to withdraw offer at any time.
2022/2023 Earlybird Offers
Valid for travel in 2022/2023 only, strictly limited availability. Must be booked and deposited by 30 Nov, 2021. Once sold out the Full Fare will apply. Save up to $1,500 per couple based on an 8 day EFPC in a twin share basis, in AUD & NZD.
A non-refundable booking deposit of $100 per person per cruise is due at time of booking. A second non-refundable deposit of $900 per person per cruise must be paid within 48 hours of making a booking. We reserve the right to withdraw offer at any time.
Flexible Booking Policy
With our Flexible Booking Policy*, for new 2022/2023 River Cruise or 2022/2023 Ocean Cruise bookings, you can defer your travel plans by transferring to an alternate departure date or itinerary or cancel up to 60 days prior to your cruise commencing with no Scenic Group fees (third party fees may apply). For cancellations, the value of the booking will be applied as a Future Travel Credit (FTC) which is valid for 24 months. This flexible booking and cancellation policy excludes Canada, Russia, South America, Australia and New Zealand land touring.
Deposit Protection Plan
Complimentary Deposit Protection Plan (DPP) has been included for 2022/2023 Europe river cruise bookings before 30th Nov 2021. The DPP is provided at a cost of $125 per person per tour or cruise, $200 per person per tour or cruise on Emerald Azzurra voyages and $250 per person per cruise on Scenic Eclipse voyages. The DPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises and Dalmatia cruises. Where You cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation. If Your tour or cruise is suspended the terms and conditions of the suspension will be applicable to Your booking and the cost of the DPP and all funds being held will be moved into a Future Travel Credit. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit. If You do not rebook within 24 months, or utilise all of Your Deposit, it will be forfeited. If You have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.
Policy is effective for new bookings made from 29 June 2021.
Platinum Protection Plan
The Platinum Protection Plan (“PPP”) is available for new river and ocean cruising bookings for travel after 1 January 2022 for Scenic and Emerald Cruises (“Eligible Booking”). The PPP must be purchased together with the Eligible Booking at time such booking is made and may not be added at a later date. The PPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises or land tours and the PPP is also not available to new bookings using a Future Travel Credit. If you have purchased the PPP with an Eligible Booking, and your Eligible Booking is cancelled due to a one or more Prescribed Reasons, any time on or before 31 days prior to your prior to the date your journey commences with Us, including flight arrangements, we will refund all money paid on your Eligible Booking, less the PPP Fee, airline cancellation fees, if any and travel agent administration fees; or if cancellation occurs at any time on or after 30 days but no later than 15 days prior to your prior to the date your journey commences with Us, including flight arrangements due to one or more Prescribed Reasons, we will refund 70% of the money paid on your Eligible Booking, after deducting the PPP Fee and travel agent administration fees. If you have booked a cruise with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the refund amount if flights have been ticketed. The PPP is not an insurance policy and does not, nor is it intended to, replace any travel insurance or cancellation and interruption insurance. For full terms please click here
For full terms and conditions please click here
. Information and availability correct at 18/5/21 and subject to change. Emerald Cruises (a division of Scenic Tours Pty Ltd) ABN 85 002 715 602.